Returns & Exchanges
At Ra Uru Hu, we want you to be completely satisfied with your purchase. If your fashion pieces don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unworn items with original tags still attached into the original packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized courier location and keep your receipt to track the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing